We offer 3 monitoring services that will save you time and money
QoE Monitoring for Pilot Customers
Automatic monitoring of products and services released to customers for trial and evaluation. Product quality improvement and massive acceleration of product development process.
Monitoring of KPIs/ Service Level Agreements (SLA)
Automatic monitoring of key Quad Play (TV, VoIP, broadband, mobile) KPIs/ SLAs from a customer perspective.
Electronic QTF Customer Care Agent Solution:
Intelligently and proactively reduce the volume and duration of support calls. Detects errors and automatically delivers a resolution proposal direct to the customer.